At Apricocia, we truly want you to love what you receive. If something isn’t quite right, we’re here to help.

Need Help With Your Order?

If you notice any defect, damage, incorrect item, or sizing concern, please email us at support@apricocia.com within 2 days of delivery so we can assist you promptly.

Defective, Damaged, or Incorrect Items

If your item arrives damaged, defective, or incorrect, you’re eligible for an exchange — just let us know within 2 days of receiving it, and our team will guide you through the process.

Size Exchange

We understand sizing can sometimes be tricky!

• Items must be unused, in original packaging, with tags attached.

• Exchange delivery charges apply.

• The exchange process typically takes 7–10 working days.

• If you’re sending the item back yourself, delivery charges will be your responsibility.

• Sale items are not eligible for exchange.

 Returns & Refunds

At this time, we do not offer refunds or money-back guarantees.

Order Cancellation (Card Payments Only)

If you’ve paid via Debit/Credit Card, you may request a cancellation within 24 hours of placing your order.

Instead of a refund, the paid amount will be converted into a store coupon of equal value, valid for 60 days for future purchases at Apricocia.

We’re always happy to assist — feel free to reach out anytime